On arrival
Reception is situated in our Serenity building, where a warm welcome will greet you.
Guests are able to check into their rooms after 4pm. Guests are more than welcome to
arrive earlier and use the facilities, have lunch or to take part in any pre-booked activities.
The main car park is situated at the rear of the main hotel building. Please let us know in
advance if you plan to arrive after 7pm by contacting us via bala.lake@johnlewis.co.uk
During your stay
As in all the Partnership hotels there is a strict no smoking policy in all of the buildings on
site and pets are also not permitted in any of the hotel buildings.
On departure
Guests are required to vacate their rooms and settle any outstanding bills by 10am. Don't
feel obliged to rush off though! Guests are more than welcome to stay after this time and
continue to use the hotel facilities.
Reception opening hours
Monday & Friday, 8am - 8pm
Tuesday, Wednesday, Thursday. Saturday & Sunday 8am - 5pm
Finding us
The hotel sits just outside Bala in Llangower.
Our address is The Bala Lake Hotel, Llangower, Bala, Gwynedd, LL23 7BT.
For Sat Nav please use LL23 7BS
Settlement of Accounts
Your final bill will need to be settled on the morning of departure. Payment can be made by
cash, cheque, credit or debit card (excluding Amex).
Tariff for 2017
Dinner, Bed and Breakfast:
£49.75 per Partner £80.75 per Guest
£26.85 per Dependent Child £42.00 per Guest Child
Cancellation Policy
Bookings that are cancelled or curtailed:
Within 7 days of placing the booking No charge*
Within 4 weeks of the stay 25% of the cost of the stay
Within 7 days of the stay 50% of the cost of the stay
Within 24 hours of the stay 100% of the cost of the stay
* If this results in the stay being cancelled on the day of arrival then the cost of the stay will
be charged. We recommend that you take out the appropriate holiday insurance.