You will be able to collect your tickets from the Box office located in The Trinity Way Tunnel. You will be able to collect these at any time on the day of the concert/show during the box office opening times.
Opens: 10:00 (12:00 Sundays, but this is dependant on the show start which could be earlier)
Closes: 30 minutes after the main act is on stage.
The lead named Partner is the only one that can collect the tickets, the lead Partners name has been added to the guest list that has been passed over to the Manchester Arena.
You will need your JLP discount card and photo ID to be able to collect your tickets.