Arrival and departure information

In response to Covid-19 we have made a number of changes to our normal check in and out process. This is to ensure our housekeeping team have sufficient time to complete additional cleaning within our accommodation.

Upon arrival we would ask only one member of your party to report to reception to check in and where possible this should always be the partner who made the booking. Please remember to bring your partner discount card with you. From Thursday 24th September we are required to capture contact details for everyone staying over the age of 16 in order to support track and trace, please have this information available when checking in. We will be limiting numbers in reception to two customers at any one time and therefore would kindly ask that you wait outside reception until other customers have finished checking in.

Due to the recent change in government rules regarding face coverings all over 11's must wear a face covering when entering both the Apple Lodge Restaurant or Orchard Lodge (with the exception of those who are exempt from wearing a covering).

We would like to remind partners that it is a requirement for everyone staying to socially distance from others who are not in their household or bubble. If you have guests staying with you who are not part of your household or bubble your booking is made on the understanding that you will follow social distancing guidance whilst on site including inside your accommodation. If you are staying with guests who are not part of your household or bubble then unfortunately we are not able to seat you in our restaurant as our tables do not allow you to socially distance from others at your table, We do have a limited number of tables on the decking area (Weather permitting) where those from different household could dine on separate tables or alternatively we can offer a takeaway or delivery to your lodge.

Lodges

We will be asking you to book a check in time before arrival, it is not essential you arrive at this time however we would kindly ask that you do not arrive prior to your allotted check in time as we will still be preparing your lodge for you. Each check in time will also have an allotted check out time which we would ask partners to adhere to so our housekeeping partners can access your accommodation on time to begin cleaning for the next guests.

Check in           Check out

3pm                  9am

4pm                  10am

5pm                  11am

Safari Tents & Ready Pitched Tents

Check in for Safari Tents and Ready Pitched Tents is 4pm with a check out time of 11am. We are unable to offer an early check in for Tents at this time

Tent and Caravan Pitches

Check in for Tent and Caravan pitches is 1pm. If reception is unmanned when you arrive please report to the restaurant where a member of the team will check you in. Check out for pitches is 12.00pm

Settling your bill

Your final bill will need to be settled on the morning of your departure either by cash, cheque, credit or debit card (not American Express). You are welcome to settle your bill the day before you leave.

 

Directions

We ask that all guests access the Lodges & Camping site either approaching from Leckford Village (SO20 6JG) or the Leckford Hutt (Clos Du Marquis French Restaurant) junction (SO20 6DE). Please do not enter the Lodges & Camping site postcode into a navigation system as this will direct to the site via a single track road not suitable for access to our site.

From Leckford Village

Turn off the A3057 by the village shop (Winchester Street) & drive for 1.4 miles until you reach a cross roads where you turn right & follow the sign to Leckford Lodges.

From Leckford Hutt (Clos Du Marquis French Restaurant)

Turn off the A30 by the Leckford Hutt signposted to Leckford. Drive 0.8 miles until you reach a cross roads where you turn left and follow the sign to Leckford Lodges.