These terms and conditions apply to all JLP Hotels services, offers, and locations.
Responsibilities and Conduct
- Accepts full responsibility for the conduct of those included in the booking.
- Is liable for the cost of any additional cleaning required as a result of accidental damage or misuse of facilities.
- Is liable for the replacement cost of any breakages/damage and will report these to the reception at the time.
- Is liable for the cost of breakages/damage found after departure and before re-let.
- Smoking is not permitted anywhere inside any of our locations. Anyone found to be smoking indoors will be liable to a cleaning charge of £250
- Cancellation charges apply
All such charges incurred must be settled before departure or, in the case of the caravans, the next working day following departure.
Children
- Children must be supervised at all times by a responsible adult.
- Inappropriate behaviour, as determined by the duty manager, will not be tolerated, especially in games rooms, bars and restaurants.
- Parents/guardians agree to ensure that children within their booking behave appropriately and are considerate of others.
- Parents or guardians will be charged for any damage caused to property as a result of neglect or misuse of equipment or hotel property and for any cleaning required.
- Baby monitors: We do not support the use of "baby monitors" by guests.
- Travel Cots: In line with safety policy guidance we do not provide mattresses in the travel cots
Security and Insurance
- The Partnership will not take responsibility for loss or damage to personal items during your stay or items left following departure.
- Ensure you have adequate holiday insurance, including cancellation and curtailment cover for the booking.
Allergies and Food Intolerances
If you or your guests have concerns over ingredients used in our food/beverage offer, it is your responsibility on each occasion to inform the person taking your order. Partners and their guests can then be advised, before consumption, of allergens that may be present. We will endeavour to accommodate requests for special dietary requirements but cannot guarantee this will always be possible.
Dog policy
View our dog policy here
Own tent and caravan pitch sizes Leckford Camping and Caravan site
- Tents occupying a pitch may not exceed 8m x 8m including any awning or compartments.
- Caravan hard standings are 9m long by 2.7m wide with space to the side for a small awning.
- 1 car per pitch is allowed, any additional car or other vehicles must be parked on the on-site car parks.
Electric car charging
Partnership Hotels do not have electric vehicle charging points available at the moment. We recommend that guests plan accordingly and find alternative charging locations prior to their visit.