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Contact details & useful information

Telephone: 01202 707768

Email: brownsea.castle@johnlewis.co.uk

Address: Brownsea Castle, Brownsea Island, Poole Harbour, Dorset, BH13 7EE

Partnerchoice page: Look at the Brownsea Castle PartnerChoice page here

 

Pets/dogs

Pets /Dogs (excluding Service, Hearing and Guide animals) are not permitted within any of the hotel buildings, on-site and in vehicles.

 

Smoking 

All indoor areas and a section of the terrace are non-smoking. We ask that all cigarette butts are disposed of responsibly in the receptacles provided.

 

What's included

Your rate includes a 2-course table d’hote dinner and bed and breakfast.

There are no refunds for meals not taken.

 

Good to know

Dress is informal, the weather can be very changeable so guests are advised to bring a mixture of beach and casual dress wear, layers, warm waterproof clothing and flat shoes are advised for any sea and exploring activities. The dress code for dinner is smart casual.

 

Safety

Please be aware that the hotel and grounds are set on an island away from the mainland which presents natural features that can be hazardous.  Appropriate footwear and clothing are advisable.  Young children must be supervised at all times.  

 

Emergency on-site contact

Between the hours of 8 am and 5 pm please contact Reception if you require assistance. Outside of these hours in the event of an emergency please contact the Duty Manager. This number can be provided at Reception. 

 

 

 

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